Frequently Asked Questions
FAQs
While each experience page has its own FAQ section, here are the most frequently asked general questions we receive.
If you still have questions, please get in touch with us, as we’d love to hear from you.
In short, our service and quality are top-tier, as evidenced by the many 5-star ratings from satisfied clients. We prioritize ensuring your event is the best it can be without compromising quality. You can see for yourself by checking out our event galleries.
Renting a photo booth with us is stress-free and effortless for our customers. When you choose us, you can trust that we will be the easiest vendor to work with as you plan your event.
Although known for our clean, crisp wedding photo booth images, we also cater to other events such as Trade Shows, Activations, Mitzvahs, and Holiday Parties. If you want to add fun to your event, we’ve got you covered.
Here’s what we will do:
- Ensure your event is amazing.
- Engage with all your guests, ensuring everyone enjoys the photo booth experience.
- Provide prompt responses to all your messages and deliver excellent service.
- Capture unforgettable memories for you and your guests.
Here’s what we won’t do:
- Dress or behave unprofessionally.
- Promote our company at your event with intrusive branding.
- Engage in dishonest practices.
- Cancel an event you’ve booked with us.
We are biased, but… well, everything! Here are a few other reasons why we rock:
- Instant Prints: We ensure every guest receives a printout of their photos, with each print taking only a few seconds. In one hour, our booth can process over 300 prints.
- Spacious and Sleek Design: Our open-air style booths comfortably accommodate up to 10+ people and feature a sleek white design that adds sophistication to any high-end event. With a small footprint, we don’t need extra equipment like tables and tripods, which keeps the booth clutter-free.
- “You Look Great” Effects: Our knowledge of cutting-edge technology, professional equipment, and photography skills make you and your guests look stunning. With additional features like Green Screen, special FX, GIF animations, custom branded overlays, and more, we produce high-end results.
- Perfect Framing: Our booth can easily capture guests of all heights and sizes. Built-in tilt and attentive hosts guarantee that everyone is perfectly framed in the photo.
- Next-Day Online Gallery: Within 24 hours of your event, we upload high-resolution, watermark-free photos to our online gallery. Guests can download their photos for free, and we include the printed template photos for additional copies.
- Friendly Operators: Our booth hosts are friendly and professional. They assist guests with posing, interacting with the booth, and obtaining their prints. Even in challenging situations like crying babies, we ensure a seamless experience for everyone – and a big smile.
Simple: it’s a big hit with guests because it’s a ton of fun!
While photographers and videographers concentrate on capturing the event as it happens, the photo booth allows guests to create memorable photos where they can truly express themselves.
And, as one of, if not the only, tangible items they take away from your event, they will have a keepsake to always remember your event and the moments cherished.
Yes, there are venue requirements for the photo booth, and each experience page will outline specific requirements.
However, regardless of the specific experience, there are some universal requirements:
- Access to a dedicated 120-volt standard outlet solely for the photo booth is required.
- The photo booth space needs to be within 15 feet of an outlet.
- A small cocktail table should be provided for guests to place their drinks before using the booth.
Yes, we can set up outside as long as the weather conditions are suitable. However, there are specific requirements:
- There must be no chance of rain or strong winds, and the temperature must be below 86 degrees Fahrenheit.
- We need to be positioned under a tent with sidewalls to shield us from wind and sun exposure.
- For stability, the photo booth must be placed on a flat, hard surface.
We guarantee that your experience will be tailored to your unique style. Just take a look at our Lookbook to see examples.
Here are some of the elements we can customize for you:
- Print Templates
- Individual Photos
- Backdrop
- The Booth’s User Experience Screens
- Online Gallery
- Booth Shell
To secure your date for an amazing photo experience, follow these steps:
- Fill out the quote request form to check availability.
- We’ll review our calendar and respond within one business day (often sooner).
- Once you’re satisfied with the details of your bespoke photo booth experience, a 50% payment is required to fully secure the date.
The lead time for booking a booth with us varies depending on the time of year and demand. In general:
- For popular summer weekends, it’s best to book early, ideally three to six months in advance.
- We typically start customizing each photo booth experience about three months before the event.
We can accommodate last-minute rental requests, but expedited fees may apply. Please contact us for a quote, and we’ll provide a custom rate for your event!
Since the world of event planning drastically changed in 2020, we advise referring to our terms and services for specific details, as our cancellation terms may evolve with the times. Feel free to request a copy of the terms and services for review before booking with us, as we’ll be happy to provide it.
With prior approval, yes you may. We encourage our clients to opt for high-quality materials to ensure stunning photos. Because of flash glare, we recommend avoiding vinyl backdrops, shower curtains, tablecloths, or any other materials that may not convey a luxurious aesthetic.
If you can’t find what you need among our extensive backdrop selection, we’re happy to collaborate with you to design a custom solution or locate suitable rental options based on your vision.
Our hosts adhere to a specific dress code, which includes:
- Formal: Black PSPBC Polo, Black Dress Pants, Black Belt, Black Shoes
- Semi-Formal: Black PSPBC Polo, Dark Jeans, Black Belt, Black Shoes
- Casual: Black PSPBC Polo/T-Shirt/Hoodie, Dark Jeans, Black Belt, Black Shoes
- Be Comfortable: Black PSPBC T-Shirt, Shorts, Shoes
Our dress code will be determined by you when you complete our Event Questionnaire.
Certainly! To have a photo removed from the event gallery, please fill out our Photo Removal Request form, and we’ll take care of it promptly.
Yes, we are insured, and we have a business license. If you need a copy of our liability insurance policy or business license, please don’t hesitate to request it, and we’ll provide it to you.
We’re constantly seeking ultra-friendly, customer-first-driven individuals to join our team! Visit our Jobs page to explore current openings.
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