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OFFICE HOURS: Monday – Thursday: 10am-5pm, Friday – Saturday: 9am-12pm
PHONE: 253.200.3453

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FREQUENTLY ASKED QUESTIONS

All payments are due twenty-eight (28) days prior to the event date. If your account balance has not been paid in full by the due date, your reservation may be terminated. If needed, and as a last resort, we can work out a monthly payment plan with you via credit card. We would rather opt for that then to not have one of our awesome photo booth experiences at your event.
We do not. However, please refer to the Terms & Conditions of our contract for what we hold you liable for.
Yes, each rental experience includes a professionally dressed, super friendly photo booth host. Your host will be present during the entire photo booth experience period to ensure you and your guests maximize the photo booth fun!
For all photo booth experiences, we require a 110V, 15 amp, 3 prong power source. In plain terms, a standard wall outlet. Also, we'll provide a 25 foot extension cable. If a longer distance is required, we'll figure out a solution.
While three/four hours are our recommend use time, you can add or subtract an hour from each package for $150/hour, if you need more or less time.
Yes, and weekday pricing will be reflected in your personalized quote.
A non-refundable retainer in the amount of $350.00 is due to secure your date on our event calendar.
We handle payment plan requests on a case-by-case basis. If you need assistance with a payment plan, please contact the office with your plan proposal.
All of your photos will be uploaded within 24 hours of your event; typically, we upload photos overnight and your gallery will be available to view the very next morning. Smugmug.com hosts all of our images, and most galleries will be password protected.
We do review all photos taken before uploading to your online gallery and remove inappropriate photos before publishing the gallery. If you see a photo you'd liked removed that we didn't catch, please let us know and we'll remove it ASAP.
Space requirements will differ from experience to experience, but assume at least a 12'x12' area, a dedicated electrical outlet, and at least one six foot table for props and guest's drinks and hor d'oeuvres. For outdoor setups, we need a structured canopy and prefer at least one adjacent structured wall.
As many sessions as you possibly can during the duration of your rental. Typically, each individual session consists of three or four photos.
Short answer: A LOT. Longer answer: curtain color or backdrop selection, photo strip or print, experience screens (in deluxe packages), time, prop selection, individual photo branding, photo booth panels, and more! See your price sheet for details.
Yes, we do charge travel and/or lodging fees if applicable to your event.
Yes, we have a million dollar liability insurance policy that covers our equipment and staff.
Please complete our custom quote request form, let us know which personalized package you like the best, and then we'll send you a link to our online booking form.

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